direct message

humor in the mundane

 

Seen at a pizza joint in Greenpoint, Brooklyn. How are you making small, ordinary tasks a bit more fun for your users?

sign of frustration

Seen at a school in Harlem. An accurate reflection of the frustration teachers have with the printing and copying facilities that their lessons rely on.

(Photo by my friend & colleague MW.)

seat augmentation

Skiers using food trays to keep their bottoms dry.

off hours airport security

(Photo: The scene at the Newark Airport before it opens.)

3 AM is a funny time to be at an airport. Gone are the ropes that control line movement, the abundance of security personnel and bomb-sniffing dogs, and the frantic pace of travelers trying to make their flight. It’s a lot like being at any business establishment before it opens: quiet, motionless, and dark.

It’s a reminder that security—not just the act of checking bags and scanning passengers, but the feeling of security—is a part of an airport’s service, and it becomes unavailable when closed.

conflicting messages

an added requirement

Is there any meaning behind this? Has there been a problem with customers from previous days/months/years dropping in to use the facilities? Do any customers have the expectation that once you buy something, you are forever granted bathroom access?

a matter of perspective

Trash bins seen in the Charlotte, NC airport. When approached from the hallway, it’s easy for one to understand how to separate their trash and recycling.

When approached from the gate’s waiting area, the plastic recycling bin now looks a lot more like your standard trash receptacle.

Just another example of why understanding context is so important. The designers here created  a “front” and “back” side for this bin. If placed flat against a wall, this would work just fine. When placed in its current location, the design breaks.

defining family

Will signage catch up with the changing definition of “family”? Should our iconography represent reality, or just be easy to understand?

On a related topic, do kids these days realize that the icon for “Save” on most applications is a disk?

ostriacizing smokers

Seen outside the Fayetteville, AR airport. Not a bad way of inciting behavior change.